Whether you're a top business executive in a Fortune 500 company or a start-up entrepreneur, you need to meet your stakeholders' expectations to keep them happy and fulfill your obligations and commitments. In practice, this can be hard to achieve, especially when the stakeholder has influence or power over your success. When you have to interact extensively with stakeholders outside of your organization, building a positive relationship can sometimes be stressful - but it's crucial. In this course, you'll learn how to identify external stakeholders and recognize their effect on your organization. You'll also learn the steps to engage with external stakeholders and how to communicate effectively with them and garner feedback. And, you'll learn how to manage stakeholder relationships.

If the pandemic has taught us anything, it's how vital it is to adapt. But why is change so hard? And how can we diagnose complacency and conquer our goals? As we begin to rebuild, we turn to award-winning behavioral scientist and Wharton professor KATY MILKMAN, who has devoted her career to understanding change. Milkman uses science, humor, and real-world stories from her groundbreaking book How to Change to show us how we can overcome our most difficult obstacles. The result is a science-based blueprint for adapting our behavior (and the behavior of those we lead, manage and coach) to the demands of the post-pandemic world.