People who communicate with diplomacy and tact are able to inspire confidence. Communicating a difficult message can be very challenging, so preparation is key to a successful outcome. In this course, you'll learn about developing a diplomatic approach to difficult conversations. You'll learn how to avoid meltdowns, apologize, develop empathy, and remove personal biases.

Without a diverse workforce, organizations run the risk of viewing things from a very limited perspective. The organization provides the structure for operation, but it's the individuals within that organization who carry out the mission of the organization. To get the most innovative solutions from the individuals in your business, you need to create a workplace that embraces inclusion and avoids bias and stereotyping This course focuses on what diversity is and how to leverage the diversity within the organization. You'll also explore the barriers, such as unconscious bias, that must be overcome to create a diversified and inclusive working environment.

Barriers to leadership often affect women more than men. With these insights on likability versus competence, biases that favor males, networking, and self-limiting mindsets, women can overcome external and internal barriers to advancement.

This segment discusses non-clinical factors that impact the mortality rates among members of racial and ethnic minority communities and the benefits of collecting and reporting COVID-19 data by gender and ethnicity. (Published 07/29/2020)

This segment discusses non-clinical factors that impact the mortality rates among members of racial and ethnic minority communities and the benefits of collecting and reporting COVID-19 data by gender and ethnicity. (Published 07/29/2020)

Ensuring a diverse, welcoming, and productive organization means overcoming biases. No matter who you are, you are prey to unconscious biases. To be part of a complex, diverse workplace, you must take steps to overcome them. In this course, you'll learn to recognize how superficial differences can contribute to bias and lead to prejudice and social stereotypes. You'll learn specific tactics for combatting unconscious bias and adopting an anti-bias approach. You'll also learn how to be an inclusive leader by using these tactics to overcome explicit and implicit bias across the organization and in the hiring process.

Each of us is a member of a society that is often partitioned into groups and tribes. While this is common to most societies, it can have harmful effects in the workplace, interfering with productivity and organizational success. We all hold biases, whether conscious or unconscious. Part of understanding the role of unconscious bias in the workplace is admitting to yourself that you, too, hold biases. Once accepted, you can take an anti-bias approach to overcoming unconscious prejudice. In this course, you'll learn how to recognize your own unconscious and implicit bias and how they can fall prey to social stereotypes.

This is a recorded Replay of the Understanding Bias in Data Live session that ran on September 29th at 11 AM ET. In this session, Dr Ruha Benjamin, Associate Professor of African American Studies, Princeton University presents her keynote.

No matter who you are, you are prey to unconscious biases. To be part of a complex, diverse team you must take steps to overcome implicit and explicit biases and reject social stereotypes. Understanding you own bias, whether conscious or unconscious, is the key. In this course you'll learn about the characteristics of unconscious bias and the nature of buried prejudice. You'll discover how they can inadvertently affect your thinking and decision-making. And you'll learn about the positive things that can happen when you take an anti-biased approach to people and situations in the workplace.

To understand and appreciate diversity in the workplace, you must develop a deep understanding of yourself, as well as any unconscious bias you may have. Your ability to use a variety of strategies to effectively deal with diverse situations is very important. Equally important is the ability to share these effective strategies openly and leverage the diversity that exists within an inclusive organization. In this course, you'll explore how to become aware of your attitudes toward diversity, understand the source of any cultural bias you may have, and increase your acceptance of diverse cultures, people, and ideas. You'll also discover how to become an advocate for diversity and inclusion within the workplace.