When Research showed that for every one point in engagement lift, a company can expect to earn $15.4 million more in revenue Super Retail Group got genuinely inspired. In 18 months, the team earned an approximate 10-point engagement gain in part by reframing what they focused on in their learning programs and also what and how they measured. Learning Design Manager, Leisa Moate, steps us through their unique approach to selecting the right learning, choosing appropriate analytics, and how they are turning retail team members into product experts.
Perks of Course
Certificate: Yes
CPD Points: 19
Compliance Standards: AICC