Event, Incident, and Problem Management (Online Courses)
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This Course Includes
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0 hours 45 minutesof self-paced video lessons -
1 Programscrafting your path to success -
Completion Certificateawarded on course completion
Event, Incident, and Problem Management
Price on Request
45 minutes
There's a number of important service management practices identified by ITIL. In this course, you'll begin by exploring monitoring and event management. Then you'll discover incident management. Finally, you'll learn about problem management. This course was originally created by Global Knowledge (GK).
Perks of Course
Certificate: Yes
CPD Points: 47
Compliance Standards: AICC