With so much business now happening on a global scale, cross-cultural communication is more important than ever before. Communication is always a challenge, and when diverse cultures interact, good communication can be even more challenging. To become a more efficient and effective communicator, you must acknowledge and respect cultural differences. In this course, you'll learn about the importance of taking culture and diversity into account in the workplace. You'll explore aspects of cultures that affect how people communicate across cultural boundaries. You'll also learn different considerations for speaking and writing across cultures.

It takes time to build working relationships with people from other cultures, but it only takes a second to alienate them by inappropriately crossing cultural boundaries. That's why building relationships across cultures is so important in the current global business context, where you have to share objectives and working space with people with diverse cultural backgrounds. In this course, you will learn about dealing effectively with cultural diversity to improve cross-cultural communication and build rapport. You'll also learn about the misunderstandings and behaviors related to a culture that can hinder good communication and ways to overcome them. Finally, you'll learn strategies for giving effective presentations to people from low- and high-context cultures.