Have you ever read a piece of business writing and found the message unclear? Writing well, like other communication skills, can be cultivated and improved. To write an effective business message, you need to first know and understand your audience and your purpose for choosing written communication to convey it. In this course, you'll discover how improving your written communication aids in creating messages that convey the appropriate tone for different readers throughout the organizational hierarchy. You'll also explore how better writing can effectively fulfil its three most common purposes: to inform, respond, or persuade.

Being clear and concise in business writing isn't always easy. But writing well is essential in the workplace if you want what you write to be read, understood, and acted upon. In this course, you'll learn how improving your communication skills through better writing techniques can make your message clear and comprehensible. You'll learn how your written communication is more effective when you understand the importance of using familiar, concrete, and specific language. You'll also explore tips for being more concise in your writing and best practices for organizing content.

All of us can think of a piece of business writing that's lacking a key point or contains an embarrassing typo or spelling error. From that point on, it becomes difficult to take it seriously, whatever it's topic or content. In business, solid, professional written communication is essential to the clarity and credibility of your message. In this course, you'll learn how improving your communication skills through better writing will help you produce more focused, polished, and effective business documents. It offers guidance on how to edit and proofread effectively, covering key areas, such as tone, structure, clarity, and accuracy, as well as common grammar, punctuation, and spelling mistakes to watch out for.

For many professionals in the pharmaceutical, technology, finance, and similar industries, technical writing skills are an important part of day-to-day communication. Writing well in these industries isn't just a matter of writing grammatically correct sentences; it also involves producing technical documents that are suited to the requirements, comprehension level, and background of their readers. In this course, you'll learn techniques for better writing that will help you avoid common pitfalls and structure your business writing more effectively. You'll find out how to tailor your written communication to the specific requirements of different types of technical material - so that whether you want to persuade or to instruct, you'll be able to achieve your writing goals.