ITIL (Online Courses)
Elevate your career trajectory with our premier online course, designed to sharpen your competitive edge. Explore our curated selection of top-tier digital programs to hone your skills and propel your professional journey forward. Experience transformative learning tailored to empower your career advancement in today's dynamic landscape.
Price on Request
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This Course Includes
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1 hours 45 minutesof self-paced video lessons -
3 Programscrafting your path to success -
Completion Certificateawarded on course completion
ITIL(r) 4 Foundation: Introduction
Price on Request
25 minutes
Explore the new aspects of version 4 of ITIL(r), the modified future path to ITIL(r) Master, and characteristics of the ITIL(r) Foundation exam.
Perks of Course
Certificate: Yes
CPD Points: 23
Compliance Standards: AICC
ITIL(r) 4 Foundation: Key Concepts of Service Management
Price on Request
40 minutes
Discover the relationship between value and stakeholders, and examine various roles, key concepts, relationships, and the definitions of utility and warranty.
Perks of Course
Certificate: Yes
CPD Points: 39
Compliance Standards: AICC
The Guiding Principles of the Service Value System and Continual Improvement Model
Price on Request
40 minutes
ITIL has guiding principles of the service value system (SVS). In this course, you'll discover the seven guiding principles. Then, you'll learn about the continual improvement model and its seven steps. First, you'll explore the questions what is the vision?, where are we now?, where do we want to be?, and how do we get there? Then you'll learn about the step take action. Finally, you'll discover the steps that ask the questions did we get there? and how do we keep the momentum going? This course was originally created by Global Knowledge (GK).
Perks of Course
Certificate: Yes
CPD Points: 42
Compliance Standards: AICC