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Managing Microsoft Teams (Online Courses)

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This Course Includes
  • 22 hours 40 minutes
    of self-paced video lessons
  • 13 Programs
    crafting your path to success
  • Completion Certificate
    awarded on course completion

Managing Microsoft Teams: Configuring Network Settings

Price on Request 2 hour
The Network Planner tool is used to help organize network requirements when connecting an organization to Microsoft Teams. In this course, you will learn how to use the Network Planner tool to create custom personas, add network plans, and create reports used to review bandwidth needs with recommendations. You will then learn how to use the Network Testing Companion to assess network readiness, and explore how to configure media optimizations using Quality of Service. Lastly, discover how to configure network ports and protocols, and network settings and locations, including emergency addresses and network topologies. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
Perks of Course
Certificate: Yes
CPD Points: 119
Compliance Standards: AICC

Managing Microsoft Teams: Enabling Guest Access

Price on Request 1 hour 35 minutes
Guest access enables teams within an organization to collaborate with people and businesses outside of the organization. This is possible by granting guest access to resources such as channels, chats, and applications. In this course, you'll learn how to configure guest access and guest permissions in Teams. You'll also learn how to configure meetings and live events, as well as messaging and calling options for guests. Finally, you'll also explore how to manage guests using Azure AD access reviews and the Azure AD portal. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
Perks of Course
Certificate: Yes
CPD Points: 97
Compliance Standards: AICC

Managing Microsoft Teams: Endpoints

Price on Request 1 hour 35 minutes
Endpoints in Microsoft Teams can include computers, laptops, tablets or mobile devices running Microsoft Teams. The term endpoint is also used to describe how the user connects to a device. This can include using the built-in speaker or microphone, a headset, or earbuds. In this course, you'll learn how to deploy the Microsoft Teams client on devices running MacOS, mobile operating systems, and devices running virtualization software. You will then explore how to manage configuration profiles, device tags, and device settings and firmware. Lastly, you'll discover how to configure Microsoft Teams Rooms. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
Perks of Course
Certificate: Yes
CPD Points: 95
Compliance Standards: AICC

Managing Microsoft Teams: Governance & Lifecycle Management

Price on Request 1 hour 50 minutes
Microsoft Teams has numerous lifecycle and governance capabilities and features that an organization can use for successful implementations. In this course, you'll learn how to create and manage templates in Teams using the admin center. Templates provide a predefined team structure that can enable better overall consistency across the organization. You'll then learn how to set up policies for Microsoft 365 group creation, and configure Microsoft 365 groups, expiration policies, and naming policies. Lastly, you'll learn how to archive, unarchive, restore, and delete a team in Microsoft Teams. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
Perks of Course
Certificate: Yes
CPD Points: 109
Compliance Standards: AICC

Managing Microsoft Teams: Managing Chats & Collaboration

Price on Request 1 hour 30 minutes
Microsoft Teams includes numerous features designed to increase an organization's collaboration and productivity. In this course, you'll learn how to provide and manage external access to domains using the Microsoft Teams admin center. You'll examine how external access features give outside organizations the ability to call, chat, and schedule meetings within Teams. Next, you'll examine how to configure external access for SharePoint and integrate e-mail solutions within Teams. Lastly, you'll learn how to work with channels, messaging policies, and cloud file storage options for collaboration. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
Perks of Course
Certificate: Yes
CPD Points: 90
Compliance Standards: AICC

Managing Microsoft Teams: Managing Meeting Experiences

Price on Request 1 hour 10 minutes
Meetings in Teams are a key collaboration feature that allow users to communicate using audio, video, and screen sharing capabilities. In this course, you'll learn about the different meeting types in Teams and how to configure meeting settings and policies. You'll also learn about live events, a feature that enables users to broadcast videos and content to large audiences all with Teams. Lastly, you'll explore how to configure and manage conference bridge audio settings using the Microsoft Teams admin center. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
Perks of Course
Certificate: Yes
CPD Points: 69
Compliance Standards: AICC

Managing Microsoft Teams: Managing Phone Numbers

Price on Request 2 hour
Phone numbers allow users to initiate and receive phone call communication from within Teams. In this course, you'll learn how to order phone numbers and manage service numbers for users within an organization. You'll learn how to create, edit, and assign phone numbers for users, and work with emergency addresses and calling features within Teams. Lastly, you'll explore how to recommend a Public Switched Telephone Network connectivity solution based on organizational requirements and how to configure and manage Direct Routing. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
Perks of Course
Certificate: Yes
CPD Points: 118
Compliance Standards: AICC

Managing Microsoft Teams: Managing Phone Systems

Price on Request 2 hour 10 minutes
Phone systems in Teams allow organizations to replace outdated existing phone system equipment, while enabling a move to a more integrated and scalable solution all from within Teams. In this course, you'll explore the basics of phone systems and learn how to set up phone features such as voicemail, call queues, and caller ID. You'll discover how to use policies to then manage call park, calling, and caller ID. Finally, you'll learn how to create and configure auto attendants and manage resource accounts. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
Perks of Course
Certificate: Yes
CPD Points: 131
Compliance Standards: AICC

Managing Microsoft Teams: Managing Security & Compliance

Price on Request 2 hour
Microsoft Teams offers various security and compliance features such as retention policies, eDiscovery and legal holds. Ensuring organizational compliance can include safeguarding sensitive data as well as preventing and blocking harassing behavior in meetings. In this course, you'll explore how to assign Microsoft Teams admin roles in Azure Active Directory. You'll then discover how to manage compliance features such as retention policies, explore how to create security and compliance alerts, and create information barrier policies. Lastly, you will learn how to access and interpret security reports for Microsoft Teams. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
Perks of Course
Certificate: Yes
CPD Points: 119
Compliance Standards: AICC

Managing Microsoft Teams: Managing Team Membership & App Policies

Price on Request 1 hour 45 minutes
Users can be added to a team as either an owner or a member in Microsoft Teams. In this course, you'll learn how to manage users in a team, including how to configure dynamic membership and manage access reviews for team members. Discover how to create and update a dynamic group in Azure Active Directory, and provide an overview of access reviews for team members. You'll also learn how to create and manage app permission policies and app setup policies. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
Perks of Course
Certificate: Yes
CPD Points: 106
Compliance Standards: AICC

Managing Microsoft Teams: Monitoring & Analyzing Service Usage

Price on Request 1 hour 55 minutes
Microsoft Teams offers several analytics and reporting features that help gain insight into how users are using Teams to collaborate and improve productivity. Optimize user experience by reviewing analytic data and learn how users are communicating, and which devices are being used to connect to Teams. In this course, you'll explore how to view and interpret Microsoft Teams and Microsoft 365 usage reports. You'll then discover how to optimize and analyze call quality using Call analytics and the Call Quality Dashboard. Lastly, you'll discover how to use Power BI to identify call quality issues. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
Perks of Course
Certificate: Yes
CPD Points: 115
Compliance Standards: AICC

Managing Microsoft Teams: Upgrading to Teams

Price on Request 2 hour
Microsoft Teams enables organizations to combine chat, calling, collaboration, meetings, file storage, and app integration into a single user interface. By doing so, this allows users to be more productive and accelerate business outcomes. In this course, you'll explore the necessary steps required to successfully upgrade from Skype for Business to Microsoft Teams. Teams upgrade strategies can vary depending on the organization, and include options for selective user or all-in upgrade approaches. You will discover pre and post upgrade tasks, upgrade paths and coexistence modes, upgrade notifications, and meeting migrations. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
Perks of Course
Certificate: Yes
CPD Points: 122
Compliance Standards: AICC

Managing Microsoft Teams: Working with Teams

Price on Request 1 hour 10 minutes
A team is a collection of people that are grouped together around a common goal or objective. Teams can be configured to include only invited users or they can be configured as public to allow anyone in the organization. In this course, you'll learn how to create and manage teams and org-wide teams. You'll explore how to upgrade an existing resource to a team, as well as how to manage team settings and permissions. Lastly, you'll examine how to manage privacy levels for a team. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
Perks of Course
Certificate: Yes
CPD Points: 69
Compliance Standards: AICC