Award in Heath Care Administrative Management
Course Objectives
By the end of this course, students will:
- Understand the structure and functioning of healthcare organizations.
- Develop essential administrative and communication skills.
- Gain knowledge of healthcare laws, ethics, and compliance.
- Understand financial and operational aspects of healthcare administration.
- Be prepared for entry-level roles in health care administration.
| Week | Topics | Learning Outcomes | Activities & Assessments |
|---|---|---|---|
| 1 |
Introduction to Health Care Administration |
- Understand the role of healthcare administrators. - Identify different types of healthcare organizations. |
- Lecture: Overview of healthcare systems. - Quiz: Role and responsibilities of administrators. |
| 2 |
Healthcare Organizational Structure and Operations |
- Explain the hierarchy and functions within healthcare organizations. - Understand day-to-day operations. |
- Case study: Analyze an organizational chart. - Assignment: Role of operations in healthcare. |
| 3 |
Basic Communication and Customer Service in Healthcare |
- Develop effective communication skills. - Handle patient and staff interactions professionally. |
- Role-playing: Patient interaction scenarios. - Quiz on communication best practices. |
| 4 |
Health Care Laws, Regulations, and Ethics |
- Understand key laws (e.g., HIPAA, OSHA) and ethical principles in healthcare. - Apply compliance regulations. |
- Group discussion: Ethical dilemmas. - Quiz: Compliance and legal concepts. |
| 5 |
Health Information Management and Technology |
- Understand the basics of Electronic Health Records (EHR) and data management. - Ensure accuracy in patient records. |
- Workshop: Navigating an EHR system. - Assignment: Importance of accurate record-keeping. |
| 6 |
Financial Basics in Healthcare Administration |
- Understand healthcare budgeting, billing, and insurance processes. - Explain revenue cycle management. |
- Lecture: Financial terminology in healthcare. - Assignment: Analyze a sample budget. |
| 7 |
Human Resources in Healthcare |
- Understand staffing, recruitment, and performance management. - Handle workplace issues like conflict resolution. |
- Workshop: HR scenarios in healthcare. - Quiz: HR policies and procedures. |
| 8 |
Quality and Patient Safety in Healthcare |
- Learn quality assurance principles and patient safety protocols. - Identify ways to improve healthcare delivery. |
- Case study: Patient safety incident analysis. - Assignment: Create a quality improvement plan. |
| 9 |
Healthcare Marketing and Community Engagement |
- Develop basic healthcare marketing strategies. - Understand the role of community outreach in healthcare. |
- Group activity: Design a healthcare marketing campaign. - Quiz: Community engagement strategies. |
| 10 |
Career Readiness and Integration |
- Review course content to reinforce knowledge. - Prepare resumes and practice interview skills for healthcare roles. |
- Mock interview. - Final project: Develop an operational plan for a healthcare facility. |
