Courses Details

Course Overview:

This course is geared towards anyone who has a vested interest in working as an office management professional or in an administrative role. It covers all aspects of the administrative and office management spectrum of duties. The integration of soft skills and essential expertise ensures that learners who complete this course, are well equipped to enter the working environment in this demanding and engaging field.  

Course Aims:

• The course is aimed at giving learners fundamental competency in office technologies aimed at increasing efficiency in the office environment.
• Equipping learners with requisite soft skills to enhance professional performance in the workplace.
• Engage in learning that is relevant to them and which will provide opportunities to develop a range of skills and techniques, personal skills and attributes essential for successful performance in the Office Environment.
• Achieve an internationally recognized qualification in office management
• Become office ready and employable / or self employed immediately

Who can take this course?

Anyone with an interest in the field of Administration or Office Management and Reception.

Topics covered in the programme

• Soft Skills for managing assignments and work
• Fundamental principles of office management
• Importance of office management in an organization
• Communication skills- verbal and written
• Importance of interpersonal skills
• Database creation and management
• Template creation and base forms
• Time management
• Strategies for productivity
• Organizational skills for efficiency
• Leadership within an office context
• Team management skills and collaboration
• Meeting management – Incorporating virtual meeting settings and face to face
• Agenda creation
• Event planning for the office
• Microsoft suite- understanding fundamentals
• Fundamental use of Google Drive
• Fundamental use of Google Docs
• Fundamental use of Google Sheets
• Fundamental use of Google Slides
• Ethics and professionalism
• Continuous improvement in the office environment

Portfolio submission:

Each of our programmes are examinable, the portfolios are submitted to the UK Awarding body for external review and quality assurance. There are two examinable portfolio submissions; all must be completed in order to attain the certification. Certificates are awarded through Eduqual and distributed by Care Caribbean.

Accreditation:

C 1st Online Academy holds several accreditations

Our accreditation bodies are

• Eduqual (UK)
• Health Care Skills International – Scotland
• CpD (UK)