For a better view on Inspire Cayman Training, Update Your Browser.
Breadcrumb Abstract Shape
Breadcrumb Abstract Shape
Breadcrumb Abstract Shape
Award in Principles of Tourism and Hospitality

Award in Principles of Tourism and Hospitality

Upon successful completion of the Introduction to Tourism and Hospitality Award, participants may pursue the following paths: - Further education: Enroll in a Level 2 or equivalent course in tourism and hospitality for more specialized knowledge. - Employment: Apply for positions in hotels, restaurants, travel agencies, and other tourism and hospitality settings.

Course Overview:

 

Target Demographic:

  • Beginners interested in entering the tourism and hospitality industry.
  • Individuals seeking a career change.
  • Age Range: 16+ with basic literacy and numeracy skills.

        

Course Duration:

10 Weeks and assessed

 

Course Modules and Schedule:

Module 1: Introduction to Tourism and Hospitality

  • Overview of the industry
  • Types of tourism
  • Career opportunities

 

Module 2: Principles of Customer Service

  • Customer service excellence
  • Communication skills
  • Handling complaints   

         

Module 3: Hospitality Operations Basics

  • Hotel operations overview
  • Introduction to food and beverage services
  • Role of housekeeping

 

Module 4: Introduction to Travel Services

  • Types of travel services
  • Role of travel agencies
  • Introduction to tour operations

 

Module 5: Food and Beverage Service Fundamentals

  • Basic food hygiene
  • Food and beverage service types
  • Menu knowledge

 

Module 6: Introduction to Event Management

  • Types of events
  • Event planning basics
  • Role of an event coordinator

 

Module 7: Health and Safety in Tourism and Hospitality

  • Health and safety regulations
  • Risk assessment
  • Emergency procedures

 

Module 8: Digital Skills in Tourism and Hospitality

  • Importance of digital presence
  • Social media basics
  • Online booking systems

 

Module 9: Sustainability in Tourism and Hospitality

  • Principles of sustainable tourism
  • Environmental stewardship
  • Social and economic impacts

 

Module 10: Career Planning and Development

  • Building a professional CV for the industry
  • Interview skills and techniques
  • Effective job searching strategies
  • Assessment portfolio

 

Progression Route:

Upon successful completion of the Introduction to Tourism and Hospitality Award, participants may pursue the following paths:

  • Further education: Enroll in a Level 2 or equivalent course in tourism and hospitality for more specialized knowledge.
  • Employment: Apply for positions in hotels, restaurants, travel agencies, and other tourism and hospitality settings.

Inquire More


Share On