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Microsoft Outlook – Level 2 – Intermediate

Microsoft Outlook – Level 2 – Intermediate

This course is intended for persons who have a basic understanding of Microsoft Windows and want to know how to use Outlook’s advanced features to manage their email communications, calendar events, contact information, search functions, and other communication tasks. This course can also be taken by students who are preparing for the Microsoft Office Specialist exam for Microsoft Outlook 2016.

Course Overview:

 

Prerequisites

To ensure your success in this course you should have end-user skills with any current version of Windows, including being able to open and close applications, navigate basic file structures, and manage files and folders. Additionally, it will benefit you to have basic Outlook skills. You can obtain these skills and knowledge by taking the following course: Outlook 2016 Level 1/Introduction


Course Duration

Duration: 1 Day


Course Content

Modifying Messages and Setting Global Options

• Insert Advanced Characters and Objects
• Modify Message Settings, Properties, and Options
• Configure Global Outlook Options
• Customize the Outlook Interface


Organizing, Searching, and Managing Messages

• Sort Messages
• Filter and Manage Messages
• Search Outlook Items


Using Filters

• Use the Junk Mail Filter to Manage Messages
• Manage Your Mailbox

 

Using Rules

• Use Automatic Replies
• Use the Rules Wizard to Organize Messages
• Create and Use Quick Steps

 

Working with Calendar Settings

• Set Advanced Calendar Options
• Create and Manage Additional Calendars
• Manage Meeting Responses


Managing Contacts and Groups

• Use Electronic Business Cards
• Manage Contact Groups
• Forward Contacts
• Import and Export Contacts


Managing Activities Using Tasks

• Assign and Manage Tasks


Sharing Workplaces with Others

• Delegate Access to Mail Folders
• Share Your Calendar
• Share Your Contacts


Managing Outlook Data Files

• Use Archiving to Manage Mailbox Size
• Back up Outlook Items
• Change Data File Settings

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