Courses Details

Tools for Success Modules:

First Impressions: Getting a Job

This module explores different options to assist trainees to search for employment, complete application forms, prepare resumes and job interviews.

Professionalism: Keeping Your Job

A company's decision to hire you is an indication that you have the ability to become a productive and valued employee. As a new employee, your goal is to prove by performing well in the job that the company made a good hiring decision. In this module, trainees will learn on how to keep their job after being hired.

Building Strong Relationships with Your Supervisor

Productive, respectful relationships between a supervisor and his/her employees is key to any company’s success. In this module trainees will learn what their supervisor expects from them and how this enhances the employee/supervisor relationship. 

Teamwork: Getting Along with your Co-Workers

As an employee, we spend a lot of our time with our co-workers than with anyone else, it is essential to have, at least, a decent relationship with them.  Harmonious workplace relationships can make going to work a pleasure. In this module, trainees will be taught how the positive impact on being a team player improves employee engagement and productivity.

Diversity in the Workplace

The world’s increasing globalization requires more interaction among people from diverse backgrounds. People no longer live and work in an insular environment they are now part of a worldwide economy competing within a global framework. Diversity can be defined as acknowledging, understanding, accepting, and valuing differences among people with respect to age, class, race, ethnicity, gender, disabilities, etc. In this module, trainees will learn that a company that appreciates and promotes diversity within the work place remains competitive and its employees are productive.

Communication Skills I: Listening and Speaking

The ability to communicate effectively with superiors, colleagues, and customers is essential, no matter what industry you work in. Workers in the digital age must know how to effectively convey and receive messages in person as well as via phone, email, and social media. Good communication skills will help you get hired, land promotions, and be a success throughout your career. In this module, trainees will learn why good communication makes them a valuable employee.

Communication Skills II: Reading and Written Communication

Reading and written communication skills are crucial for career success. Whether you’re sending a hiring manager, a memo to a colleague, a report to your team or an email to a client, highly focused and error-free writing signals that you’re someone who is organized, knowledgeable and detail oriented. In this module, trainees will learn how to read more effectively and write more clearly by applying some sound and basic reading and written communication habits.

Managing Stress on the Job

Everyone who has ever held a job has, at some point, felt the pressure of work-related stress. Any job can have stressful elements, even if you love what you do. In this module, trainees will learn how to manage work-related stress and stay healthy.

Thinking Critically and Solving Problems

Like any other skill, learning to think critically and problem-solve takes time, perseverance and practice. Knowing which steps to take and how to apply them helps us master the process. In this module, trainees will learn about critical thinking and problem solving and will have a chance to practice both.

Resolving Conflict

People don’t always get along. Disagreements and conflicts are inevitable; however, they can be healthy for professional development as long as persons feel respected.  In this module, trainees will learn tips and techniques for avoiding conflict and for quickly and effectively resolving those that do occur.

Giving and Receiving Criticism

We often associate the word criticism with something negative or unpleasant; criticism, however, should not be considered a bad thing. It is a means of professional growth and the feedback is a chance to become a more productive employee. In this module, trainees will learn how to receive criticism from others and how to give criticism, both to others and themselves.

Sexual Harassment

In this module, trainees will learn how to treat all co-workers professionally and respectfully, regardless of gender or sexual inclination. Trainees will learn how the Cayman Islands law defines sexual harassment in the workplace; the types of behavior that could be interpreted as sexual harassment; how to avoid sexually harassing your co-workers; and what you can do it you have been sexually harassed.

Substance Abuse on the Job

The term substance abuse does not have an absolute definition. Generally, substance refers to alcohol and drugs-both illegal (marijuana, ecstasy, and crystal meth) and prescription (Ritalin and Oxycontin)-that modify mood or behavior.  This module will discuss substance abuse, its effects and dangers, and how to recognize it and deal with it in others-or even in yourself. 

Health Insurance/Pension Benefits

Multiple research studies and surveys across the years have shown that feeling appreciated is a key driver of employee engagement in the work-place. Undoubtedly, these feelings start with compensation -- an unfair salary can discourage even the most motivated employees.

A good manager will tell you that appreciation extends far beyond fair wage and salary increases. There is much more to motivation and rewards than cold, hard cash. Having a clear understanding of this fact can make all the difference in the world when it comes to a company’s bottom line and its ability to attract and retain great talent.  In this module, trainees will learn the importance of health insurance and pension benefits.